Services

We look after all of your medical billing and IFC related needs. Our reports can go direct to your accountant.

Billing Services include:

    • Invoicing

Your billing sheet data is entered into our software, then checked by another person.  We electronically verify that patient, Medicare and health fund details are correct prior to sending claims.

Correct, verified claims are sent electronically when possible to health funds and Medicare using ECLIPSE; or directly to the patients. Most ECLIPSE claims are paid within 3-5 days.

Missing or incorrect information is followed up by our team, corrected and then invoiced.

      • Receipting

        We provide receipts for all patient payments to allow them to claim rebates from Medicare and their funds (when applicable).

      • Banking

We receive all cheques on behalf of our clients and we deposit them into your nominated bank account along with EFT and credit card payments.

      • Debt follow-up & collections

Patients are sent an initial invoice – and if not paid, they are sent three subsequent reminders to pay.  All unpaid invoices are followed up by several personal phone calls to obtain payment.  A tiny proportion of our accounts are handed over to a debt collecting agency (with our client’s consent) if the above fails to result in payment.

      • Reporting

You will receive a package of reports every month.  This will allow you to:

– reconcile all payments with your bank statement

– confirm that all accounts have been entered in our system

– know the status of unpaid invoices

– confirm which accounts have been finalised.

Informed Financial Consent & Prepayment services include:

  • Calculating a fee estimate if required

We calculate the patient’s fee based on expected item numbers and duration.

  • Contacting patient to obtain IFC

Patients are contacted by phone from one of our team members in Australia to be advised of the expected fee and possible variations, and to give them an opportunity to ask any questions. We then send the same information in writing to the patient and obtain written confirmation from them of their consent.

  • Obtaining prepayments

When requested, our team will contact patients to obtain payment for our doctors prior to their procedures.  We recommend prepayments for certain types of patients or procedures including cosmetic procedures, bariatric weight loss procedures, uninsured patients and minors.

  • Reporting to doctor prior to list

We report back to our doctors prior to their list to advise them which patients have consented/paid, and with any other relevant information obtained (including medical history/conditions).

For further details on how we provide you with great service, please download our one page Service Information Sheet.

Pre-op Questionnaire

We offer a fully personalised pre-op questionnaire on your own landing page.  A sample questionnaire can be found here:

Dr Your Name

Completed questionnaires will be emailed to you immediately at your chosen email address.

Advice for new specialists

We understand that for many of our clients, private practice is completely new.  We take the time to explain the intricacies and anomolies of billing to them.  Our doctors rely on our wealth of experience for many of the new, tricky and sticky situations that private practice throws at them.

Our advice is friendly, free and is only a phone call or email away.

Service Standard:

We pride ourselves on our exceptional level of personalised service. To this end, we aim to respond to all emailed inquiries within 24 hours, and telephone inquiries on the spot when possible. We also make ourselves available outside normal office hours to cater to the work schedules of our anaesthetists and medical specialists.

Follow this link for the solution to the rectangular PUZZLE

"I have used your service for the last four years. In that time I have always found the service to be highly professional. I have never had an issue with patients or surgeons complaining about quotes and IFC. Other colleagues who use the service have found the same. Thank you Tracy and team for your quality work."

Dr Raja, Anaesthetist, Melbourne

Anaesthetic billing IFC services
2019-02-03T09:38:02+00:00

Dr Raja, Anaesthetist, Melbourne

"I have used your service for the last four years. In that time I have always found the service to be highly professional. I have never had an issue with patients or surgeons complaining about quotes and IFC. Other colleagues who use the service have found the same. Thank you Tracy and team for your quality work."
"Tracy really makes billing easy. She and her team are helpful, efficient, good at solving problems, and good value for money." 

Dr J Field, Anaesthetist, Sydney

Anaesthetic billing IFC services
2019-02-03T09:37:04+00:00

Dr J Field, Anaesthetist, Sydney

"Tracy really makes billing easy. She and her team are helpful, efficient, good at solving problems, and good value for money." 
"I have been using Anaesthetic Billing & IFC Services for several years and cannot overstate how much they have improved my practice. As a busy surgeon they have made the billing process utterly seamless, from sending in the claims to receiving payment and all with consummate, and personalised, care and efficiency."

Dr V Varjavandi, Paediatric Surgeon, Sydney

Anaesthetic billing IFC services
2019-02-03T10:10:46+00:00

Dr V Varjavandi, Paediatric Surgeon, Sydney

"I have been using Anaesthetic Billing & IFC Services for several years and cannot overstate how much they have improved my practice. As a busy surgeon they have made the billing process utterly seamless, from sending in the claims to receiving payment and all with consummate, and personalised, care and efficiency."
"Anaesthetic Billing and IFC Services are an efficient, reliable and trusted partner in managing my private practice billing. I am very happy with their service."

Dr A Langley, Anaesthetist/Intensivist, Brisbane

Anaesthetic billing IFC services
2019-02-03T09:59:27+00:00

Dr A Langley, Anaesthetist/Intensivist, Brisbane

"Anaesthetic Billing and IFC Services are an efficient, reliable and trusted partner in managing my private practice billing. I am very happy with their service."
"Stress-free, easy, reliable, cost-effective service regardless of billing amount. It leaves me able to focus on what I do best - Anaesthesia."

Dr R Holland, Chairman - Anaesthesia, Hawkesbury Hospital

Anaesthetic billing IFC services
2019-02-03T10:02:36+00:00

Dr R Holland, Chairman - Anaesthesia, Hawkesbury Hospital

"Stress-free, easy, reliable, cost-effective service regardless of billing amount. It leaves me able to focus on what I do best - Anaesthesia."
"Tracy and her team are fast, friendly and really helped me understand the world of billing and health funds when I started as a consultant. A pleasure to work with."

Dr A Pudipeddi, Anaesthetist, Sydney

Anaesthetic billing IFC services
2019-02-03T10:03:05+00:00

Dr A Pudipeddi, Anaesthetist, Sydney

"Tracy and her team are fast, friendly and really helped me understand the world of billing and health funds when I started as a consultant. A pleasure to work with."
"Thank you for taking care ... of my billing headaches at a time when I am starting out ... I really appreciate your prompt replies and personal service as well as experience and knowledge."

Dr C Yip, Anaesthetist, Sydney

Anaesthetic billing IFC services
2019-02-03T10:03:36+00:00

Dr C Yip, Anaesthetist, Sydney

"Thank you for taking care ... of my billing headaches at a time when I am starting out ... I really appreciate your prompt replies and personal service as well as experience and knowledge."
"Tracy and her team have been simply brilliant. They have taken all my stress, confusion and paperwork out of billing and consenting my private patients. Their service to me and to my patients is always prompt and professional. I have always found Tracy and her team very contactable and knowledgeable and happy to help with last minute questions or deal with complex issues. I would highly recommend them!"

Dr J McKevith, Anaesthetist, Sydney

Anaesthetic billing IFC services
2019-02-03T10:04:27+00:00

Dr J McKevith, Anaesthetist, Sydney

"Tracy and her team have been simply brilliant. They have taken all my stress, confusion and paperwork out of billing and consenting my private patients. Their service to me and to my patients is always prompt and professional. I have always found Tracy and her team very contactable and knowledgeable and happy to help with last minute questions or deal with complex issues. I would highly recommend them!"
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Anaesthetic billing IFC services