About us

 
Tracy Newfield – Practice Manager

tracy-head-shot2Tracy Newfield is the founder and director of BIFC and has degrees in Accounting, Law and Finance from the University of NSW.  She also completed first year Physiotherapy at the University of Sydney, providing her with a thorough knowledge of human anatomy.

Tracy spent over a decade working as an investment banker, providing her demanding corporate clients with the highest level of service.

In 2008, Tracy wound back her career to be at home with her children, and took on the role of managing her husband’s anaesthetic practice, including all aspects of his billing & IFC. Several of her husband’s anaesthetist colleagues asked Tracy to provide similar services to them, and she has since focused on excelling in this business.

While ensuring patients are dealt with with the greatest integrity and respect, Tracy treats every invoice as if it’s her own, because she understands how hard her clients have worked to be in the positions they are now in, and believes they should be appropriately remunerated.

Tracy is supported by a practicing anaesthetist on a consulting basis and a fantastic administrative team.

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Jenny – Medical Administrator

Jenny has over 30 years experience across areas including medical secretary, maths/computers teacher, statistician, bookkeeper and personal assistant.

Jenny works with Tracy to chase up all of our loose ends, answer our phones and take payments.  She is our super sleuth – tracking down missing patient insurance details to ensure our clients get paid.  She also personally calls our patients to obtain IFC.

Florette – Medical Administrator

Florette has a background in information technology.  She has spent the last decade working in customer service management, business development, account management and office management across several industries, while also raising her young children.

Florette follows up all unpaid and rejected accounts with the health funds, obtains informed financial consent and prepayments from our patients and assists patients with their queries.

Kim – Medical Administrator

With a background as a business owner, Kim knows what it takes to get things done.  She is responsible for following up unpaid accounts with our patients and tracking down missing information so that we can send off our invoices. 

Mai – Medical Administrator

Mai’s background as a business analyst in the corporate and finance world has prepared her for our busy, demanding office.  Mai will lead our data entry team and assist with all aspects of our office as the needs arise. 

Simon, Jenna, Jake, Jamie & Carla – Data Entry

We have carefully selected our data entry personnel as they are the backbone of our business.  We employ high achieving students in this role to ensure the data is not just mindlessly entered, but considered so that potential errors are picked up.  We prefer to hire university students in this role, as people of their quality unfortunately move on to bigger and better things once they have tertiary qualifications.

"I have used your service for the last four years. In that time I have always found the service to be highly professional. I have never had an issue with patients or surgeons complaining about quotes and IFC. Other colleagues who use the service have found the same. Thank you Tracy and team for your quality work."

Dr Raja, Anaesthetist, Melbourne

Anaesthetic billing IFC services
2019-02-03T09:38:02+00:00

Dr Raja, Anaesthetist, Melbourne

"I have used your service for the last four years. In that time I have always found the service to be highly professional. I have never had an issue with patients or surgeons complaining about quotes and IFC. Other colleagues who use the service have found the same. Thank you Tracy and team for your quality work."
"Tracy really makes billing easy. She and her team are helpful, efficient, good at solving problems, and good value for money." 

Dr J Field, Anaesthetist, Sydney

Anaesthetic billing IFC services
2019-02-03T09:37:04+00:00

Dr J Field, Anaesthetist, Sydney

"Tracy really makes billing easy. She and her team are helpful, efficient, good at solving problems, and good value for money." 
"I have been using Anaesthetic Billing & IFC Services for several years and cannot overstate how much they have improved my practice. As a busy surgeon they have made the billing process utterly seamless, from sending in the claims to receiving payment and all with consummate, and personalised, care and efficiency."

Dr V Varjavandi, Paediatric Surgeon, Sydney

Anaesthetic billing IFC services
2019-02-03T10:10:46+00:00

Dr V Varjavandi, Paediatric Surgeon, Sydney

"I have been using Anaesthetic Billing & IFC Services for several years and cannot overstate how much they have improved my practice. As a busy surgeon they have made the billing process utterly seamless, from sending in the claims to receiving payment and all with consummate, and personalised, care and efficiency."
"Anaesthetic Billing and IFC Services are an efficient, reliable and trusted partner in managing my private practice billing. I am very happy with their service."

Dr A Langley, Anaesthetist/Intensivist, Brisbane

Anaesthetic billing IFC services
2019-02-03T09:59:27+00:00

Dr A Langley, Anaesthetist/Intensivist, Brisbane

"Anaesthetic Billing and IFC Services are an efficient, reliable and trusted partner in managing my private practice billing. I am very happy with their service."
"Stress-free, easy, reliable, cost-effective service regardless of billing amount. It leaves me able to focus on what I do best - Anaesthesia."

Dr R Holland, Chairman - Anaesthesia, Hawkesbury Hospital

Anaesthetic billing IFC services
2019-02-03T10:02:36+00:00

Dr R Holland, Chairman - Anaesthesia, Hawkesbury Hospital

"Stress-free, easy, reliable, cost-effective service regardless of billing amount. It leaves me able to focus on what I do best - Anaesthesia."
"Tracy and her team are fast, friendly and really helped me understand the world of billing and health funds when I started as a consultant. A pleasure to work with."

Dr A Pudipeddi, Anaesthetist, Sydney

Anaesthetic billing IFC services
2019-02-03T10:03:05+00:00

Dr A Pudipeddi, Anaesthetist, Sydney

"Tracy and her team are fast, friendly and really helped me understand the world of billing and health funds when I started as a consultant. A pleasure to work with."
"Thank you for taking care ... of my billing headaches at a time when I am starting out ... I really appreciate your prompt replies and personal service as well as experience and knowledge."

Dr C Yip, Anaesthetist, Sydney

Anaesthetic billing IFC services
2019-02-03T10:03:36+00:00

Dr C Yip, Anaesthetist, Sydney

"Thank you for taking care ... of my billing headaches at a time when I am starting out ... I really appreciate your prompt replies and personal service as well as experience and knowledge."
"Tracy and her team have been simply brilliant. They have taken all my stress, confusion and paperwork out of billing and consenting my private patients. Their service to me and to my patients is always prompt and professional. I have always found Tracy and her team very contactable and knowledgeable and happy to help with last minute questions or deal with complex issues. I would highly recommend them!"

Dr J McKevith, Anaesthetist, Sydney

Anaesthetic billing IFC services
2019-02-03T10:04:27+00:00

Dr J McKevith, Anaesthetist, Sydney

"Tracy and her team have been simply brilliant. They have taken all my stress, confusion and paperwork out of billing and consenting my private patients. Their service to me and to my patients is always prompt and professional. I have always found Tracy and her team very contactable and knowledgeable and happy to help with last minute questions or deal with complex issues. I would highly recommend them!"
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Anaesthetic billing IFC services