Tracy Newfield – Practice Manager
Tracy Newfield is the founder and director of BIFC and has degrees in Accounting, Law and Finance from the University of NSW. She also completed first year Physiotherapy at the University of Sydney, providing her with a thorough knowledge of human anatomy.
Tracy spent over a decade working as an investment banker, providing her demanding corporate clients with the highest level of service.
In 2008, Tracy wound back her career to be at home with her children, and took on the role of managing her husband’s anaesthetic practice, including all aspects of his billing & IFC. Several of her husband’s anaesthetist colleagues asked Tracy to provide similar services to them, and she has since focused on excelling in this business.
While ensuring patients are dealt with with the greatest integrity and respect, Tracy treats every invoice as if it’s her own, because she understands how hard her clients have worked to be in the positions they are now in, and believes they should be appropriately remunerated.
Tracy is supported by a practising anaesthetist on a consulting basis and a fantastic administrative team.
Jenny – Medical Secretary
Jenny has over 30 years experience across areas including medical secretary, maths/computers teacher, statistician, bookkeeper and personal assistant.
Jenny works with Tracy to chase up all of our loose ends, answer our phones and take payments. She is our super sleuth – tracking down missing patient insurance details to ensure our clients get paid. She also personally calls our patients to obtain IFC.
Aaron, Warren, Michael & Miriam – Data Entry
We have carefully seleced our data entry personnel as this is the the backbone of our business. Aaron, Warren, Michael and Miriam are high achieving university students – each having obtained near perfect ATARs in their HSCs. We prefer to hire university students in this role, as people of Aaron, Warren, Michael and Miriam’s quality unfortunately move on to bigger and better things once they have tertiary qualifications.